5 Trends Following Which Can Help Your eCommerce Stand Out

With eCommerce industry generating millions of sales, we believe it’s a bit hard for you to make your online business stand out. But, before you worry too much about, let’s be clear that building an eCommerce store with the powerful platform, Magento and going in line with the latest industry trends, it is easy to be at the lead.

We at GetAProgrammer, Australia’s leading Magento development company will let you know about all the latest trends of businesses. (Click to Tweet)

Humanise your eCommerce store with Chatbot

It’s time to make your eCommerce presence as lively as a physical store with the human touch. Chatbots can help them in that. With it, any customer can anytime start a conversation with a store’s executive real-time and get their queries or doubts solved. Chatbots today got an important role in customer service improvement can never be denied. So, bring that into action to humanise your site and allow customers to personally connect to you.

Shift to D2C (direct to customer) from traditional retailing

eCommerce businesses today need to adopt the direct-to-customer model over the traditional retail chain. While latter cause a product to pass through the manufacturer, wholesaler, distributor and the retailers to be finally sold to customers, there is an advantage of using D2C model. Not only it helps a product to get to market faster but creates an impression on the customers that products are directly marketed to them manufacturers.

Treating your B2B eCommerce as B2C

If you are the owner of a B2B eCommerce, then including some of the key practices from B2C business strategy will give better results. Some of them are the use of quality product images, banners and clear descriptions; better customer service, enhanced onsite search, personalised suggestions based on previous purchases and flexible payment and shipping.

Leave your customer impressions everywhere

At this age, peer-to-peer advertisement matters more than general brand promotion. Customers try to make sure that money goes for some quality and valuable products and so seek reviews and ratings before buying. Besides, reviews from others who have bought and used the same products build trust. So, consider honest feedback of customers like your best sales lines and include them at the best appropriate position in the products pages.

Rise of intuitive voice search

With the rising use of smartphones and tablets for shopping, voice commerce is getting popular too. Customers handy with mobile shopping find comfort at giving voice commands to search a product rather typing it. They can describe what they are looking for and see a number of relevant products coming up on the screen. Besides, it sets you apart from other eCommerce players in the market too.

While these are some of the only highly observed trends in eCommerce, there are many more to follow if you want your store to experience the highest number of visitors every day. Evolution of social media carousel ads, AI (Artificial Intelligence), Virtual Reality (VR), and subscription eCommerce are some ore to mention.

Video Source : Max Pronko

To keep your existing store updated with the latest technologies or make a whole new online store keeping in line with these innovations, GetAProgrammer will help you. With 12+ years of experience and 100+ eCommerce solutions developed, we are one of the best companies for Magento eCommerce development in Australia.